Privacy and Data Collection Policy

Doing Being Becoming Data Collection Policy

At Doing Being Becoming, we respect your privacy and are committed to protecting your personal information in accordance with the Australian Privacy Act 1988.

1. Data Collection

We collect personal data directly from individuals who fill out our "Contact Us"/ “Reach Out” form on our website. The information we collect may include your name, email address, phone number, and any details you provide in your message.

We collect this data solely to respond to your inquiries, provide our services, and communicate with you about your needs. We do not share or sell your information to any third parties, except as required by law.

2. How We Store and Use Your Data

The personal data you provide through our contact form is stored securely and is only accessible to authorised personnel within Doing Being Becoming. We take appropriate measures to protect your information from unauthorised access, misuse, or disclosure.

We use your data solely for the purposes of:

  • Responding to inquiries

  • Providing healthcare and occupational therapy services

  • Improving our services

3. Third-Party Data Collection

Our website is hosted on Squarespace, which collects certain data automatically to help us understand how users interact with our website. This data includes information such as your IP address, browser type, device information, and browsing behaviour. Squarespace uses this data to provide website analytics, improve user experience, and optimise website performance.

Please note that Squarespace acts as a separate data controller for the information it collects. For more information on how Squarespace handles data, please review Squarespace’s Privacy Policy.

4. Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

 

·       Information about your browser, network, or device

·       Information about this site and the page you’re viewing on it

·       Your IP address


5. Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

·       Name.

·       Email address.

·       Phone number.

·       Details relating to your appointment (for example, who referred you).

·       Files you uploaded.

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

6. Data Retention

We keep personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, it will be securely deleted.

7. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate data.

  • Complain about how your data is handled.

  • Request the deletion of your personal information, subject to legal obligations.

8. Complaints and Contact Information

If you have any concerns or complaints regarding the handling of your personal information, or if you would like to exercise any of your rights under the Privacy Act, please contact us at:

Doing Being Becoming
Email: doingbeingbecomingOT@gmail.com
Phone: +61 437 098 814

We take privacy complaints seriously and will respond to your inquiries in a timely manner.

This policy is effective as of 02/09/2024 and may be updated periodically. If the policy is updated, we will notify users via our website.